Returns & Exchanges
At Eye Of Horus, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for products that are unused and in their original packaging. Please note that for hygiene reasons, we cannot accept returns on opened or tested cosmetics.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original box and attach the pre-paid shipping label provided via our portal to the outside of the parcel.
- 3.Ship It Back
Drop off your package at any authorized postal service location and ensure you keep a copy of your tracking receipt for peace of mind.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.